| How to use the charger correctly to protect the portable devices? |
 |
| Can Topcom PD charger support other Type-C compatible smartphones? |
| The PD Type-C connector on Topcom PD charger supports PD compatible devices such as iPhone X, iPhone 8, iPad Pro, MacBook 12”, etc. For the best charging experience, we strongly recommend the use of original Apple or Apple-certified cable. |
| When charging, why does Topcom PD charger get warm? |
| Normally, all power charging device generate heat during the charging process. Nevertheless, if the temperature remains high after a period of use, it may be because the device being charged exceeds the maximum power output of Topcom PD charger |
| When charging using Type-C connector on Topcom's USB charger, can the other USB ports (if it have) be used for charging other devices? |
| When Topcom’s USB charger is charging via its Type-C connector, the other USB ports (if it have ) can also be used to charge other devices. Please note that when one of the two USB ports is charging a device, the other USB port may will not be able to charge devices such as Apple iPad. |
| What devices are compatible with the PD Type-C connector on Topcom PD charger? |
| Both Type-C connections on Topcom PD charger are compatible with smartphones that use Type-C connection. |
| How do I know how much voltage/ wattage to use for my device? |
| You may check your device label for voltage/ wattage requirements. Or you may check the original power adapter for your device. |
